Balanced scorecard software
Balanced scorecard software that consultants and clients both want to log into.
The Kaplan & Norton structure, modernized. Objectives, measures, targets, and initiatives — with KPI time-series, RAG status, and cascading from corporate down to team scorecards.
All four perspectives, one platform
Use the classic four or your own taxonomy — the underlying structure is flexible.
Financial
Revenue, margin, cost-per-outcome, budget variance — tracked over time with thresholds.
Customer
NPS, retention, satisfaction, time-to-resolution. Manual entry or auto-synced from your CRM via Google Sheets.
Internal Processes
Cycle time, defect rate, throughput. Each measure can carry green/amber/red thresholds.
Learning & Growth
Training completion, engagement, certifications. Owner-assigned and reviewed in every QBR.
What's included
- Objectives organized by perspective
- Measures (KPIs) with targets & thresholds
- RAG status and trend arrows
- Initiative tracking tied to objectives
- Cascading from corporate to team
- Quarterly review dashboard
- Tokenized KPI updates from non-users
- Public transparency pages
- AI plan import from existing scorecard PDFs
- Audit-friendly multi-tenant isolation
FAQ
- What is balanced scorecard software?
- Balanced scorecard software helps organizations track performance across the four classic perspectives — Financial, Customer, Internal Processes, and Learning & Growth — using objectives, measures (KPIs), targets, and initiatives. Strategy Hub provides the structure plus the dashboards, RAG indicators, and time-series tracking needed to keep a scorecard alive between reviews.
- Does Strategy Hub enforce the four perspectives?
- No — we let you label your goals however your methodology dictates. You can use the classic four perspectives, OKR objectives, value drivers, or your own taxonomy. The tooling for measures, initiatives, and cascading is the same either way.
- Can I show cascading from corporate to department scorecards?
- Yes. Goals can be linked to parent goals, and KPIs can roll up. The cascading view shows the full tree from corporate strategy down to team-level KPIs.
- Is this suitable for government and nonprofits?
- Yes — public-sector organizations are a core use case. The public transparency pages are particularly useful for sharing scorecard results with residents, boards, or grant funders.