Partner / Reseller Terms

Resale, white-label branding, custom domains, and custom email sender identities are enabled only after an administrator of the Partner accepts these terms, or after we record that a signed Order Form governs instead. We store the accepted version, the date, and the accepting administrator.

Only a person with authority to bind the Partner may accept. Acceptance does not create a partnership, joint venture, agency, or exclusive relationship with Progress Partners Consulting LLC (DBA: Gamechangers Consulting LLC).

A Partner may create and administer separate workspaces for its clients within its plan limits. The Partner is responsible for what happens in every workspace it administers, including the users it invites, the content uploaded, the Public Pages published, and compliance with the Acceptable Use Policy.

The Partner must have the authority from each client that it needs in order to place that client's data in StrategyHub™, to grant its own personnel access to it, and to publish anything publicly on the client's behalf.

Where a Partner administers a workspace containing a client's personal data, the Partner is responsible for its own arrangements with that client. Our Data Processing Addendum covers our processing as a processor for the Partner as customer.

• Workspace branding and, on eligible plans, a custom domain and custom email sender identity may be used to present the platform under the Partner's brand.
• The Partner must not represent that it built, owns, or holds intellectual property in the platform, and must not remove or misstate required legal notices.
• The Partner must not make claims about the platform's security, certifications, availability, or compliance beyond what we publish. In particular, the Partner must not claim HIPAA, FERPA, CJIS, FedRAMP, StateRAMP, PCI DSS, ISO 27001, or SOC 2 compliance on our behalf.
• A custom domain or sender identity must be one the Partner controls, and the Partner is responsible for its DNS records and for authorizing us to send on its behalf.
• We may require removal of branding or suspend a custom domain or sender identity where it is misleading, infringing, or used for unsolicited email.

Unless an Order Form says otherwise, the Partner contracts with its clients in its own name and at its own prices, and remains responsible to us for all fees for its subscription regardless of whether its clients pay it.

The Partner must ensure that every person it gives access to accepts the Authorized User Terms and that its own client terms are no less protective of us than the Customer Agreement, this document, and the Acceptable Use Policy.

The Partner must not make commitments on our behalf, including availability commitments, security commitments, roadmap commitments, or indemnities.