This Privacy Notice describes how Progress Partners Consulting LLC (DBA: Gamechangers Consulting LLC) (“we,” “us,” or “our”) collects, uses, stores, and protects personal data through the StrategyHub™ platform (the “Service”).

Who is responsible for your data

Progress Partners Consulting LLC (DBA: Gamechangers Consulting LLC) is the data controller for personal data collected through the Service. If you have questions or want to exercise your rights, contact us at privacy@strategyhub.io.

What personal data we collect

We collect the following categories of personal data:

Account information: name, email address, and authentication credentials when you create an account.
Profile and usage data: information about how you use the Service, including workspaces, plans, goals, KPIs, initiatives, comments, and settings.
Communications: support requests, feedback, and emails you send us.
Technical data: IP address, browser type, device identifiers, and cookies or similar technologies.
Payment data: payment transactions are processed by Paddle, our Merchant of Record. We do not store full payment card details on our systems.

How we use your data

We use personal data for the following purposes and legal bases:

To provide the Service — performance of our contract with you.
To authenticate users and secure accounts — performance of contract and legitimate interests in security.
To communicate with you about your account, updates, and support — legitimate interests and, where required, consent.
To improve the Service and develop new features — legitimate interests.
To comply with legal obligations and protect our rights — legal obligation and legitimate interests.

Who we share data with

We share personal data only with trusted recipients as needed to operate the Service:

Service providers: hosting, database, authentication, email delivery, analytics, and support tooling providers.
Paddle: our Merchant of Record, which processes payments, subscription management, tax compliance, and invoicing.
Professional advisers: legal, accounting, and compliance advisers when necessary.
Authorities: when required by law or to protect our rights.

Data retention

We retain personal data for as long as necessary to provide the Service, fulfill the purposes described in this notice, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing. To exercise these rights, email privacy@strategyhub.io. We respond within one month where required by law.

Security

We implement appropriate technical and organizational measures to protect personal data, including encryption in transit, access controls, and regular security reviews. No system is completely secure, and we cannot guarantee absolute security.

Cookies

We use essential cookies to operate the Service and optional analytics cookies to understand usage. You can manage cookie preferences through your browser settings.

International transfers

Your data may be stored and processed in the United States or other countries where our service providers operate. We use appropriate safeguards, such as standard contractual clauses, for transfers outside the UK/EEA where required.

Changes to this notice

We may update this Privacy Notice from time to time. We will post the revised notice with a new effective date. Continued use of the Service after changes constitutes acceptance.

Privacy Notice